Role: Online Events coordinator
Key Activities
- Assist in the coordination of annual / regular Association’s events in digital format
- Accountable for increasing event business through the development of new business, retention of previous
- business and active follow up of existing inquiries and leads
- Quote and negotiate pricing within established parameters and process contracts
- Maximize event success by assisting event organizers with marketing, promotion and event attendance (digital platform)
- Communicate and organize any special arrangements upon client's request
- Promote organization’s services by responding to member and non-member inquiries.
Knowledge and Skills
- 3+ years of events planning and management experience
- Knowledge and passion for providing exceptional experience, including effective menu design and events that elicit a “wow”
- Strong negotiation skills to ensure client needs/expectations are met and exceeded while maximizing revenues and spotting up-sell opportunities
- Collaborate with team members and share information with other teams
- Ability to work independently and maintain a positive attitude within a busy environment
- Communicates effectively, ensuring all details and related logistics are communicated to the appropriate individuals / departments ensuring a seamless event
- Superior organizational skills to manage tight timelines and conflicting priorities
- Focused on delivering high levels of member service and responds to all inquiries/requests in a professional manner and with a sense of urgency
Key Performance Metrics
- Increase revenue opportunities while maintaining control on cost
- Meet event attendance targets, ensuring greater engagement with our target community
- Successful coordination of event duties with multiple stakeholders
Reporting Relationship
- This position reports directly to the Director, Events.